Business Managers

Compliance business concept. Businessman

Enterprise Governance for Information & related Technology

Challenges:

  • Align I&T-enabled products and services and service levels with departmental needs and expectations, including identification, specification, design, publishing, agreement, and monitoring of I&T products and services, service levels and performance indicators.

SGM Value Proposition:

  • Portfolio of competitive IT products and services.

  • Optimization of internal business process functionality.

Enterprise architect pressing a tile in

Business Model and Architecture Management

Challenges: 

  • Ensuring the consistent governance of the organization’s business, data, application, and technology assets.

SGM Value Propositions:

  • Provides a supplement to any Process Flow diagrams that are created and allows an enterprise to filter, report, and query across organizations and processes to identify scope, commonality, or impact.

  • Provides a listing of all agreed service contracts and (optionally) the measures attached to those contracts.

  • Scope and document the interfaces between applications.

  • Understand the degree of interaction between applications, identifying those that are central in terms of their dependencies on other applications.

  • Understand the number and types of interfaces between applications.

  • Understand the degree of duplication of interfaces between applications.

  • Identify the potential for simplification of interfaces when considering the target Application Portfolio.

  • Support the gap analysis.

  • Define the horizontal scope of change initiatives that may impact particular kinds of applications.

  • Provides a snapshot of the enterprise standard technologies that are or can be deployed.

  • Identify and maintain a list of all the technology in use across the enterprise, including hardware, infrastructure software, and application software.

 ITSM. IT Service Management. Concept fo

IT Service Management

Challenges:

  • Data, where does it come into play?

  • What about the Digital Transformation? How does it come in?

  • Outages and migrations are frequent;

  • They restart the system every time and that's all what they do;

  • Automation and how it can make our life easier;

  • Too many limitations while using  laptop

  • I know more than the IT personnel

  • Too much IT system customization making it very difficult to learn

SGM Service Propositions:

  • Awareness about Data, Information and knowledge management;

  • Induction about the digital transformation as a concept, how It can be implemented in conjunction with the business needs;

  • IT Practices for quick and efficient deployment of needed tools;

  • IT practices for Release and for deployment + enough control over these activities;

  • IT Practices for quick and efficient deployment of needed tools;

  • Induction about the digital transformation as a concept, how It can be implemented in conjunction with the business needs;

  • IT practices for support and value stream for end-user PC support;

  • IT practices for support and value stream for end-user PC support;

  • IT practices for managing assets, their configuration and controlling changes on the IT assets.

Growth value, increase value, value adde

Management of Value

Challenges:

  • Optimization of internal business process functionality.

SGM Value Propositions:

  • Continually examine and evaluate the effect of Investment, Resources and Risk on the current and future use of I&T in the enterprise.

Presentation of project management areas

Portfolio, Programme, Project, EPO & Risk Management

Challenges:

  • Headcounts and qualifications planning.

  • Need an efficient outsourcing process.

SGM Value Propositions:

  • Develop PPM practice for capacity planning and resource management including demand management.