Business Process Owners

Compliance business concept. Businessman

Enterprise Governance for Information & related Technology


  • Align I&T-enabled products and services and service levels with departmental needs and expectations, including identification, specification, design, publishing, agreement, and monitoring of I&T products and services, service levels and performance indicators.

SGM Value Proposition:

  • Portfolio of competitive IT products and services.

  • Optimization of internal business process functionality.

Enterprise architect pressing a tile in

Business Model and Architecture Management


  • Ensuring the consistent governance of the organization’s business, data, application, and technology assets.

SGM Value Propositions:

  • Provides a supplement to any Process Flow diagrams that are created and allows an enterprise to filter, report, and query across organizations and processes to identify scope, commonality, or impact.

  • Provides a listing of all agreed service contracts and (optionally) the measures attached to those contracts.

  • Scope and document the interfaces between applications.

  • Understand the degree of interaction between applications, identifying those that are central in terms of their dependencies on other applications.

  • Understand the number and types of interfaces between applications.

  • Understand the degree of duplication of interfaces between applications.

  • Identify the potential for simplification of interfaces when considering the target Application Portfolio.

  • Support the gap analysis

  • Define the horizontal scope of change initiatives that may impact particular kinds of applications.

  • Provides a snapshot of the enterprise standard technologies that are or can be deployed.

  • Identify and maintain a list of all the technology in use across the enterprise, including hardware, infrastructure software, and application software.

Growth value, increase value, value adde

Management of Value


  • Customer service or business process interruptions causing significant incidents

SGM Value Propositions:

  • Optimization of internal business process functionality.
    2. Satisfaction levels of the board and executive management with business process capabilities