Customer Excellence

Challenges & SGM Value Proposition

01/

Medium & Short term plans are baseless. Unwarranted cost.

Enterprise Governance improved and medium & short plans are based on a solid reference. Cost modules developed and actual cost-optimized.

03/

Transactions and accountability not adequately documented. Possibility of fraud increases. Business interruption. 

Enterprise Governance improved. Transactions and accountability adequately documented. Possibility of fraud reduced.

05/

Unfair engagement terms. Legal concerns.

Enterprise Governance improved. Time, cost and quality of procurement are met.

02/

Time, Cost and Quality are compromised.

Enterprise Governance improved. Time, cost and quality of procurement are met.

04/

Unfair engagement terms. Legal concerns.

Enterprise Governance improved. Time, cost and quality of procurement are met. Legal concerns reduced.

06/

Reports issued haphazardly. Decision-maker not timely supported with the right information. Decisions are not properly backed up.

Enterprise Governance improved. Decisions are timely and sufficiently backed up and documented.