FUNCTIONAL OPERATIONAL SERVICES & FUNCTIONS CONTROL SERVICES

SGM Service Description

   SGM proudly enables our consumers with an Assured Quality Management System (or part of it) that supports consumer's enterprise strategic directions for the following departments/functions and/or organizational activities.

    Quality Management System components addressed in this service are functional statements according to:

  • a clear vision and mission;

  • principles, policy, planning,  procedures;

  • workflows, work instructions, interfaces with other processes/functions;

  • budget, targets & KPI's, structure, R&R & operating profile;

  • risks, outsourcing model, compliance requirements, agreements regiments;

  • reporting, IT services, systems & assets, authority matrix & general delegations;

  • governance set up in addition to detailed specific aspects for each department/function and/or organizational activities. 

Procurement

Enterprise

Customer Excellence

Development

Sales

Finance

Human Resources

Business Analysis

Marketing

SGM Service Value Propositions

Better position to judge ability of management to fulfil its role, achieve targets and operate KPIs.

Better position to judge whether all operating components of the corporate are complete and work in a harmonic manner towards goals and into fulfilling annual targets and KPIs via suitable designed operating dynamic model.

Budget is accurate and timely prepared, approved and issued to all concerned for consideration, which would positively impact the operation and subsequently associated results. 

Better position to plan and manage trasury activities and anticipate the outcome.

Better position to timely close the account for periodical reporting.