SGM uses this privacy notice to disclose the privacy practices of SGM Egypt/www.sgmeg.com following privacy regulations, such as the General Data Protection Regulation (GDPR) and Egyptian Data Privacy Law 151. We aim to help you understand what personal data we collect, how we use it, and what control you have over it. This notice applies solely to data collected by www.sgmeg.com. This notice will define the following:
What personal data is collected from the website.
How personal data is collected, used, shared, stored, and otherwise processed.
The security procedures implemented to protect your data.
Your choices and rights regarding the use of your data.
How you can contact us for issues such as to correct inaccuracies of your data or to request the removal of your personal data.
Please read the following privacy notice to understand the processing, collection, sharing, protection, and your rights associated with your personal data.
Who We Are
SGM is a Consultancy Organization. It is our mission to reshape our environment and help others to benefit from it, while gaining our consumers' confidence and become their preferred strategic partner worldwide. We believe that we help our consumers realize benefits by offering an Integrated portfolio of consulting services and tools, hiring the best in each specialty area, and depending on our solid knowledge of industry best practice, international standards, partnering with globally recognized management institutes, and using cutting edge tools and technology. This will provide the company the targeted growth opportunities and maximize the value of our shareholders' investment). And to do so we collect and use personal data that you provide.
For the purposes of this notice, we act as the Data controller. We take on this role as we determine how your personal data is used and processed.
We have appointed a Data Protection Officer [or Privacy Officer] for assisting with questions, requests, and complaints in regards to this privacy notice and the collection and processing of your personal data. For details on how to contact us, see the Contact Information section at the end of this notice.
Data We Collect
We have access to any data that you voluntarily provide via email, telephone, forms, chat functions, user registration, newsletter sign-up, contests, surveys.
Through these means, we collect the following types of data:
[Date of birth]
[Information about any complaints, enquiries, and communication you make with us]
[Details on services received from us]
How We Use Your Data
Your personal data may be used for the following purposes:
Customization of content and user experience.
Identity when you use our website.
Account set up and administration.
Conducting polls, surveys, and contests.
Internal research and development.
Fulfillment of obligations, outlined in any agreements with users.
Gathering feedback and opinions on our provided services.
Notification to users of changes to our services.
Respond to your requests and comments.
Process your transactions.
Legal Basis of Processing
We process personal data for purposes of our own legitimate interests, granted that those interests do not override any of our users’ own interests, rights, and freedoms. This legitimate interest including, processing for marketing, research, and business development purposes.
We also process personal data for other purposes with consent, but you have the right to withdraw consent to processing for specific purposes, as outlined below.
Specific Data Use
To fully access the website, you, as a user, can voluntarily register for an account by completing a registration form. Specific data is collected during this process, including your name and email address. This data is used to contact you, suggest appropriate products and services, and improve your user experience.
How We Share Your Data
Personal data may be shared with regulators in compliance with legal regulations.
Personal data may also be shared with third parties when it is necessary to provide services to users and/or for other legitimate interests. Third parties include service providers, professional advisors, and other members of SGM’s network.
Third parties that may access personal data are fulfilling the following services: [web hosting, order/purchase fulfillment, IT and cloud services, advisory services, and other...]. These parties do not retain, share, or use personal data beyond the defined purpose of fulfilling the service.
Where We Process Your Data
Under certain circumstances, your personal data that we collect may be transferred to other countries for various purposes outlined below.
We have implemented security measures and controls to ensure data remains appropriately protected in these jurisdictions [e.g. contractual requirements, data transfer agreements].
How Long We Store Your Data
We will only retain personal data for the duration necessary to fulfill the purposes for which it was collected. Personal data may also be retained for extended periods if it is solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes. When defining the appropriate retention length, we adhere to relevant legal requirements, such as EU GDPR and the Egyptian Data Privacy Law 151.
How We Protect Your Data
Securing your data is a priority for us, while both online and offline. We have implemented appropriate safeguards to prevent personal data from being lost, misused, accessed, altered, or disclosed by unauthorized parties.
Employees and third parties are provided only with personal data on a need-to-know basis and only the minimum amount they require to complete their specific job. All employees are also subject to confidentiality agreements and undergo annual training on the proper handling of sensitive data.
Your Rights Regarding Your Personal Data
We aim to maintain data that is accurate and up-to-date. In certain instances, you have the legal right to the following:
Request all data we have collected about you if any.
Request correction to the personal data we have collected about you.
Request we delete or remove personal data when there is no legitimate need for us to continue processing it.
Opt-out of contact with us at any time.
Express any concern about any data we have collected about you.
To exercise these rights, please contact us via the email, mail, or phone information provided below in the “Contact Information” section.
For any questions, concerns, or requests to exercise your rights outlined in this privacy notice, please contact us via email at phone at +201555699840, or mail us at: SGM, 324 Trivium Business Complex, Fifth Settlement, Cairo, Egypt.
Changes to This Privacy Notice
This privacy notice was last updated on 1st December 2020.
Any changes to this privacy notice can be found on our website at www.sgmeg.com/privacy-notice